SKYBERT Privacy Policy
Your privacy is critically important to us.
At SKYBERT, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and under what circumstances it may be shared. By using our app and services, you agree to the terms outlined here.
This Privacy Policy, together with our Terms and Conditions, governs the use of our platform and applies to all users, including riders and drivers.
a. Non-Personal Information
Like most mobile applications, SKYBERT automatically collects non-identifiable information such as:
Device type, operating system, and app version.
Language preference.
Date, time, and activity logs within the app.
This helps us improve app performance and understand user behavior.
b. Personal Information
When you sign up or use SKYBERT, we may collect information necessary to provide our services, including:
Full name, email address, and phone number.
Payment details (processed securely by third-party providers; we do not store sensitive payment data).
Profile photo (optional).
Ride history (pick-up and drop-off addresses, ride times).
Feedback, reviews, or ratings provided within the app.
c. Location Data
For both solo and pool rides, SKYBERT collects and processes real-time location data to:
Match riders with nearby drivers.
Provide accurate navigation and estimated arrival times.
Enhance safety and route optimization.
Drivers’ location data may be collected even when the app is running in the background, strictly for trip-related purposes.
d. Contacts & Media (with permission)
Contacts: Used only if you grant permission, for features like emergency contacts or referral invites.
Camera & Photos: You may upload a profile image or share verification documents.
We use collected information to:
Provide and improve ride-booking services.
Process payments and issue receipts.
Enable ride-sharing features (pool rides).
Personalize user experience, offers, and promotions.
Ensure safety, fraud prevention, and compliance with regulations.
Send updates, reminders, and important notifications (e.g., ride confirmation, driver arrival, trip summary).
We do not sell or rent your personal information. However, we may share it under the following circumstances:
With drivers and riders (limited information such as name, rating, pick-up and drop-off points for trip purposes).
With service providers and contractors (for payment processing, analytics, cloud hosting, or customer support).
When required by law, subpoena, or government request.
During a business transfer (e.g., merger, acquisition, or bankruptcy).
We take your privacy seriously and use industry-standard security measures to protect your information. However, no method of transmission or electronic storage is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute protection.
Our app and website may use cookies and similar tracking technologies to:
Remember preferences.
Analyze app usage.
Deliver personalized offers and advertisements.
You can adjust cookie preferences through your device or browser settings.
SKYBERT may contain links to external websites or services not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites.
SKYBERT may use Google Ads or similar services for remarketing. Ads may appear on other platforms to remind users of SKYBERT.
Third-party vendors (including Google) use cookies to serve ads based on past visits.
Users can adjust their ad preferences via Google Ads Settings.
If you register with SKYBERT, we may occasionally send you:
Service-related updates (e.g., ride details, invoices).
Marketing promotions and offers (opt-out anytime).
Feedback requests to improve our services.
For pool rides, minimal rider details (first name and pick-up location) may be shared with co-passengers for coordination and safety. Full contact details remain private.
In the event of a merger, acquisition, or sale of company assets, user information may be transferred to the new entity, subject to the same privacy protections.
We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or via email. Your continued use of SKYBERT after updates means you accept the revised policy.
You can access and update your personal information from within the app.
You may request deletion of your account and associated data, subject to legal or regulatory retention requirements.
For questions or concerns about this Privacy Policy, please contact us at:
📧 [email protected]